Synergia Affiliate Program Terms and Conditions
Last updated: October 12, 2026
By registering as an Affiliate in the Synergia Affiliate Program (technically managed through the Promotekit platform and processed by Stripe), you agree to comply with the following Terms and Conditions. Please read this document carefully before applying for enrollment.
1. Eligibility and Registration Requirements
Account Acceptance: Synergia reserves the right to accept or reject any application for membership at its sole discretion.
Age and Accuracy: You must be at least 18 years old and provide accurate, truthful, and up-to-date information (name, email address, and tax ID number, if applicable).
Clarity and Independence: Participation in this program does not establish any employment, partnership, franchise, or legal representation relationship between the Affiliate and Synergia. The Affiliate acts as an independent contractor.
2. Affiliate Links and Sales Attribution
Cookie Attribution: Sales are attributed using cookies tracked by the Promotekit script. The standard duration of the tracking cookie is 30 days from the first click.
Last-Click Rule: The commission will be attributed to the Affiliate whose tracking link was the last one used before the transaction was completed at the payment gateway.
Loss of Attribution: Synergia is not responsible for commissions that are not recorded because the end user has blocked or deleted cookies, used incognito browsers, or browsed using tools that prevent technical tracking.
3. Commission Structure and Valid Sales
Commission Calculation: The commission is calculated solely on the basis of the net amount paid by the end customer (excluding taxes, shipping costs, or processing fees).
Anti-Refund Hold Period: All commissions generated will remain in "Pending" status for a period of 30 calendar days.
Cancellations and Refunds: If a customer requests a refund, initiates a chargeback through Stripe, or voids the payment within the hold period, the associated fee will be automatically canceled.
4. Payment Policies and Minimum Withdrawal Amounts
Minimum Threshold: Payouts will be processed only when the accumulated balance with the "Approved" status reaches a minimum of 50 € (or the equivalent specified in your dashboard).
Payment Methods: Payments will be made via bank transfer or through the payment methods available in the Promotekit/Synergia dashboard within the first 10 business days of each month.
Tax Obligations: The Affiliate is solely responsible for reporting the income earned through the program to the tax authorities in their country of residence. Synergia is not liable for any withholdings or taxes arising from the Affiliate’s commissions.
5. Prohibited Practices and Fraud
Any of the following actions will result in the immediate cancellation of the Affiliate account and the forfeiture of all accrued commissions:
Self-referrals: Using your own affiliate link to purchase Synergia services or products for personal use.
SEM and Brand Bidding: Run paid ad campaigns (Google Ads, Bing Ads, etc.) by bidding on the brand name "Synergia," its variants, or related domains.
Spam Tactics: Sending unsolicited emails, mass postings on forums, or automated messages that violate anti-spam regulations (such as the GDPR).
Misleading Advertising: Promising discounts, features, or guarantees that have not been formally approved by Synergia.
Cookie Stuffing: Injecting tracking cookies via software, hidden pop-ups, or invisible frames without an actual, explicit click from the user.
6. Use of the Brand and Promotional Materials
Synergia grants the Affiliate a non-exclusive, revocable, and non-transferable license to use authorized logos, banners, and promotional text solely for the purpose of promoting our services in accordance with these Terms.
7. Program Modification or Cancellation
Synergia reserves the right to modify commission rates or holding periods, or to terminate the affiliate program at any time, provided that advance notice is given through the Promotekit dashboard or by email.
8. Limitation of Liability
Synergia shall not be liable for unforeseen service interruptions, server outages, Promotekit/Stripe API failures, or indirect losses incurred by the Affiliate in connection with the operation of the program.
